why choose ivi?

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Terms and Conditions of Services

IVI.TECHNOLOGY LIMITED (ivi) interactive video solutions solutions Terms and Conditions of Supply and Service of Products. By placing an order with ivi online solutions, you confirm that you are in full agreement with and bound by the terms and conditions shown below:

1.0 Definitions:

The Client: The company, associate, affiliate or individual requesting the services of

‘The Company’:

IVI.TECHNOLOGY LIMITED (ivi): ‘The Company’, the owner, employees, associates, affiliates

2.0 General Terms and Conditions

‘The Company’ will carry out work where an agreement is provided orally or when an agreement is provided by letter, email, telephone, mail or fax.

‘The Company’ will carry out work only for clients who are 18 years of age or above.

An ‘order’ is deemed to be a contract whether written or verbal between ‘The Company’ and the client.

All products and services remain the property of ‘The Company’ until paid for in full.

‘The Company’ reserves the right to modify these terms and conditions at any time.

3.0 Internet Services, Website and Online Shopping Website Design and Hosting ‘The Company’ reserve the right to refuse to construct or host a website or an online shopping website which we may judge as unfit due to content or otherwise. This includes sites that contain:

Adult orientated material

Promotes hatred towards any minority group, religion, sexual orientation

Breaches copyright

Promotes or sells illegal material, counterfeited or fake goods

Displays Adult / Pornographic material

Conducts any fraudulent or illegal business activities which are being investigated by Law Enforcement Agencies, Fraud Squad and / or Trading Standards Agencies

Promotes any illegal activity contrary to UK, US, European, Asian, African or any localised Laws

This list is by no means exhaustive

Whilst ‘The Company’ will make every effort to ensure that the website and any programming scripts are free of errors, we cannot accept responsibility for any losses incurred due to the malfunction of the website or any part of it.

The service of the design and creation of a website and any specialist graphics utilised in this creation remain the property of ‘The Company’ until payment has been made in full after which they can only be used as part of the website and hosting service package provided by ‘The Company’; At no stage will the website, in full or part thereof, and any specialist coding / graphics created be transferred to the client. Only the original contents provided to ‘The Company’ by the client will be returned to the client, in their original formats, in the case of any dispute / legal dispute whatsoever. ‘The Company’ may at its discretion provide any additional information it feels fit to the client.

Any programming scripts, techniques, database creation and programming, asp scripts, cgi applications, php scripts, domain setup, email setup…etc. that are created / written by ‘The Company’:

Remain the property and copyright of ‘The Company’

Cannot be copied, replicated, reverse-engineered, commercially reproduced, resold…etc. without the permission of ‘The Company’ will not be transferred to the client

Under no circumstances will any ‘The Company’ Intellectual Property (IP) relating to the website / files/ documents containing programming scripts, methodologies, techniques, database creation and programming, asp scripts, cgi applications, php scripts, mail setup…etc be transferred to the client

‘The Company’ cannot take responsibility for any losses incurred by the use of any website solution created for the client. Whilst ‘The Company’ will make every effort and ensure care has been taken to provide a solution that is problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.

Where the client chooses to host our website and or solutions on servers or hosting of their own choice, the client is expected to provide or seek any information, additional software, support or co-operation regarding the server or hosting required in order for the application to be correctly developed. ‘The Company’ will not be held responsible for any failure in other hosting and server equipment, software or services.

The client is expected to test fully any application or programming relating to a site developed by ‘The Company’ before being made generally available for use to their customers. Where errors, bugs, malfunctions or other issues are highlighted after the website is live, ‘The Company’ will endeavour, but is not obliged, to correct these issues to meet the standards of function outlined in the brief.

3.1 Website Hosting, eMail Services and Compatibility

All websites solutions will be hosted on ‘The Company’ hosting facilities which consist of Virtual Private Servers (VPS) and dedicated servers.

‘The Company’ will allocate each client a specific amount of disk space for their website; If this amount of disk space is exceeded a monthly fee for additional disk space will be chargeable.

‘The Company’ will allocate each client a specific amount of bandwidth (data traffic / number of hits per month) for their website; If this amount of bandwidth is exceeded a monthly fee for additional disk space will be chargeable. In extreme situations where a websites bandwidth is putting a constraint on the server and other websites hosted on that server the client will be asked to attain a dedicated server just for their own website. If this option is not taken up then the bandwidth will be capped and any bandwidth usage exceeding this limit will not be allowed. ‘The Company’ will not be held responsible for any loss or potential loss of revenue / business / funds…etc due to this capping of the bandwidth.

‘The Company’ will allocate each client with a specific number of email addresses with a disk space limit for each account. Any additional emails required will be subject to a small charge. These email services will be regularly updated so it is the responsibility of the client to ensure that they have a good backup of these emails in printed format or saved elsewhere on their computer systems.

‘The Company’ does not allow for ‘bulk emailing’ / ‘spamming’ via its system. Any client found in breach of this will have its services terminated.

‘The Company’ will not be held responsible for any loss or potential loss of revenue / business / funds…etc due to email services being interrupted, infiltrated by illegal means (hacking, phishing…etc), problems with Internet Service Providers (ISP) service or being closed down for whatever reason.

‘The Company’ will endeavour maximum uptime of all our hosting services but cannot be held responsible for any loss of turnover, business, profit, money, revenue, custom, indirect, consequential or special loss, or loss of data due to any downtime on any of its hosting facilities, eMail services or servers ‘The Company’ will endeavour any agreed third party software integration into the website solutions functions correctly; in particular online payment gateways such as Paypal, WorldPay, Google Checkout, Merchant Banking payment gateways but will not be held responsible for any losses however occurred with these payment gateways. If third party software is incompatible with our solutions or if it needs tailoring to work with our website solutions then this will be chargeable at the current rates in force.

‘The Company’ will not be held responsible for any losses however incurred by the client in events such as breach of security of the website, computer virus attack on the hosting services, phishing or any illegal attempts by third parties to try and attain confidential data or material.

‘The Company’ will provide telephone service support between the hours of:

09:00 to 17:00 Service Level Agreement 1

09:00 to 21:00 Service Level Agreement 2

These service level agreements are payable annually in advance and the relevant agreement is to be taken out at initial hosting of the website. Our Standard Service Level Agreement is Service Level Agreement 1.

3.2 Website / Online Shopping Website Hosting / Dedicated Servers and Email Services Fees:

All hosting services, whether shared hosting or dedicated server hosting, is payable in full in advance. Any hosting services not paid within terms stipulated on our invoice will be withdrawn and you website will be taken offline. The website will only be re-instated back online once the outstanding invoice is PAID IN FULL.

An administration fee will be chargeable to re-instate this website online.

eMail Services Fees:

All eMail services that are provided are payable in full in advance. Any eMail services that are not paid within terms stipulated on our invoice will be withdrawn and you will lose access to your emails. The eMail services will only be re-instated once the outstanding invoice is PAID IN FULL.

An administration fee will be chargeable to re-instate the eMail services.

‘The Company’ will endeavour to respond to all technical email inquiries within 2 working days.

‘The Company’ will endeavour to ensure that any website designed and developed will function correctly on the server it is initially installed on and that it will function correctly when viewed with standard web browsing. ‘The Company’ cannot guarantee correct functionality in all browsers.

3.3 Copyright Material

‘The Company’ cannot take responsibility for any copyright infringements caused by materials submitted by the client.

This collation, usage and distribution of the material is the sole responsibility of the client. Please note that the Company will, if ordered by legal authorities, close down a site that has breached copyright regulations. ‘The Company’ will also close down a site that contains illegal information as mentioned above as well as the following:

Promotes hatred towards any minority group, religion, sexual orientation

Breaches copyright

Promotes or sells illegal material, counterfeited or fake goods

Displays Adult / Pornographic material

Conducts any fraudulent or illegal business activities which are being investigated by Law Enforcement Agencies, Fraud Squad and / or Trading Standards Agencies

Promotes any illegal activity contrary to UK, US, European, Asian, African or any localised Laws

This list is by no means exhaustive

‘The Company’ reserve the right to refuse to use any material of a copyrighted nature unless adequate proof is given of permission to use such material.

The client agrees to make available as soon as is reasonably possible to ‘The Company’ all contents (digital images, documents) in electronic format that maybe required to complete the site to the agreed standard and within the set deadline.

‘The Company’ will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

‘The Company’ will not be liable or become involved in any disputes between the site owner and their customers / clients / legal authorities and cannot be held responsible for any legal conflict between the two.

‘The Company’ provides the service of creating websites and hosting websites and cannot be held responsible for the contents of the website, the way the client promotes the websites, any financial transactions performed on the website, any disputes that arise between the client / customer / financial institutions / legal authorities. ‘The Company’ has no legal association with any website it creates for its clients and will not be held responsible for any legal disputes that arise between relevant parties. ‘The Company’ will turn a site offline or close it down in cases where legal authorities are involved or if we are requested to by legal authorities. In serious disputes, where customers are not receiving goods that are advertised on the website that have been ordered and have been paid for or where legal authorities are involved ‘The Company’ will terminate the web hosting services provided to the client with immediate effect.

‘The Company’ will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.

‘The Company’ will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by ‘The Company’ and / or its agents.

3.4 Matters beyond our control

‘The Company’ will not be held responsible for any situations that our beyond our control. For example:

Destruction of servers due to fire or water damage at our partners hosting centres Loss of service due to malicious software / virus orientated attacks on our servers

Theft of servers from our partners secured hosting centres

Any downtime of website or online shopping website due to problems with our services and / or servers.

Any problems with third party software / payment gateways service being going down, failing, interrupted or experiencing compatibility issues.

‘The Company’ will not be held responsible if our web hosting providers close down a website or certain pages of contents of the website if these contents breach their terms and conditions; especially any contents that promote hatred towards any minority group, religion, sexual orientation, contents of adult / pornographic material, breach any copyright issues, promotes or sells illegal materials and / or counterfeited / fake products, conducts any fraudulent business, conducts any illegal business activities which are being investigated by Law Enforcement Agencies, Fraud Squad and / or Trading Standards Agencies, promotes any illegal activity contrary to UK, US, European, Asian, African or any localised Law……………… This list is by no means exhaustive.

‘The Company’ will liaise with the web hosting providers in the case of a dispute but will not be held responsible if the service / hosting space for the website is terminated, the website is turned offline or the website is shut down. ‘The Company’ will not be responsible for finding a new web hosting service provider and will not be obliged to host the site on a different web hosting server. In serious disputes, where customers are not receiving goods that are advertised on the website that have been ordered and have been paid for or where legal authorities are involved the web hosting providers / ‘The Company’ will terminate the web hosting services provided to the client with immediate effect. Although we utilise only the very best hosting providers in the UK we cannot be held responsible if any of our hosting partners experience business difficulties, closes down, is being taken over

Any illegal attacks and / or hacking attempts on our hosting services and / or our servers

Any loss of service of broadband by its respective Internet Service Provider (ISP) and subsequent delays in retrieval of emails, loss of emails, reconfiguration of email services.

Any networking related issues involving compatibility or network functionality.

4.0 Specialist Computer Hardware Supply and Computer Networking Services

‘The Company’ will only supply genuine UK quality marked products.

‘The Company’ will only utilise industry standard computer networking components and cabling in all our networking services and solutions.

‘The Company’ require that all software needed for a network installation (operating systems, office applications, security software, software drivers…etc) is 100% legal and that the correct licencing has been purchased. In the event where software drivers or other information needs to be downloaded by ‘The Company’ then this will be done on a chargeable basis.

All products supplied by ‘The Company’ will comply with UK standards and will be warranted for a period of 12 months, unless specified. Any extended manufacturer’s warranty taken out by the customer is between the customer and the manufacturer.

All computer software will be genuine manufacturer’s software.

All laptops are ordered specifically for customers and therefore will not be exchanged for different models or refunded so please take care when purchasing. We will replace any laptops that are faulty with 7 working days; after which the manufacturer’s warranty will start to take effect.

5.0 Recovery Services / Data Backup

‘The Company’ will only provide an in-house data backup and recovery service, we do not sub contract any work.

‘The Company’ will take extreme precautions and will make every effort to try and recover data from damaged hard disks and other media.

Although every effort will be made ‘The Company’ will not be held responsible for any failure to recover any data.

All faulty products that belong to the client will be disposed off by ‘The Company’ accordingly.

‘The Company’ will not provide a refund for software that has been opened. If the software is faulty we will provide a replacement once we have determined that the software has a manufacturer fault.

‘The Company’ will not be held responsible for any loss of turnover, business, profit, money, revenue, custom, indirect, consequential or special loss, or loss of data due to any failure in computer hardware or software or in the event that we cannot recover data from media provided to us.

6.0 Computer Hardware and Computer Software Sales

7.0 Payment Terms for Internet Services, Website Design, Online Shopping and Hosting

A deposit of 50% of the total invoice including Value Added tax is payable on the commencement of the website project.

The remainder of the invoice is payable on the hosting / commencement of the website project.

‘The Company’ reserves the right to suspend work on the website project if payment terms are not adhered to by the client and under such circumstances will not be held responsible for loss of earnings due to the failure to meet agreed deadlines.

If after completion of the website project payment is not made to complete the remaining balance as indicated on the invoice ‘The Company’ reserves the right to take the site off line. ‘The Company’ reserves the right to refuse to reactivate the site and to put it back online. ‘The Company’ will at its discretion reactivate the site once the entire invoice amount has been paid in full and this reactivation will be subject to an administration fee.

If the client decides they no longer want the site for whatever reason, they are still obliged to pay for the work that has been done. Non payment will result in legal action being taken.

If ‘The Company’ discovers that the site contains any of the following activities, it will take the site of line:

Promotes hatred towards any minority group, religion, sexual orientation

Breaches copyright

Promotes or sells illegal material

Conducts any fraudulent or illegal business activities which are being investigated byLaw Enforcement Agencies, Fraud Squad and / or Trading Standards Agencies

Promotes any illegal activity contrary to UK, US, European, Asian, African or any localised Laws….This list is by no means exhaustive

7.1 Payment Terms for Data and Computer Services and Other Services

All products and services provided are to be paid for in full as mentioned in our terms on our invoices. Failure to comply with terms will result in withdrawal of services and with may result in legal action against the client.

8.0 PRIVACY POLICY AND CONFIDENTIALITY

‘The Company’ will treat all client information with total privacy and total confidentiality.

9.0 DATA PROTECTION

‘The Company’ will treat all customer data (personal details, email addresses…etc) with total confidentiality.

‘The Company’ will not supply or hire or sell this data to any external organisation.

10.0 INDEMNIFICATION

The client agrees that it shall defend, indemnify, save and hold ‘The Company’ harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against ‘The Company’, its agents, its associates, its officers and its employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold to the customer, its agents or its employees.

The client agrees to defend, indemnify and hold harmless ‘The Company’ against liabilities arising out of:

(1) Any injury to person or property caused by any products sold or otherwise distributed in connection with ‘The Company” services;

(2) Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party;

(3) Copyright infringement and

(4) Any defective products sold to the client by ‘The Company’, its owner, its, employees, its associates or its affiliates

11.0 DISCLAIMER

‘The Company’ will not be responsible for any damages your business may suffer. ‘The Company’ makes no warranties of any kind, expressed or implied for services we provide. ‘The Company’ disclaims any warranty or merchantability or fitness for a particular purpose, this includes loss of data resulting from delays, non deliveries, wrong delivery, and any and all service interruptions caused by ‘The Company’, its owner, its, employees, its associates or its affiliates.

‘The Company’ reserves the right to revise its policies at any time.

12.0 COMPLAINT PROCEDURES

Anyone who experiences a problem with the service provided ‘The Company’ should raise the matter directly with the customer services department on 0161-637-7980 or emailing us on cs@’aaampm.com clearly outlining the problem or the nature of the complaint:

‘The Company’ will initially respond to the complaint within 5 days with a view to resolving the matter as quickly as possible. More serious complaint(s) may take up to 30 days to resolve.

Privacy Policy

​This Privacy Policy applies to all of the products, services and websites offered by IVI.TECHNOLOGY (“IVI”) Limited or its subsidiaries or affiliated companies. IVI may sometimes post product or service specific privacy notices in order to help explain the product or service in more detail. Below is the Privacy Policy of IVI.TECHNOLOGY Limited (“IVI”) and our registered administration address is IVI.TECHNOLOGY Limited, Lord House, 51 Lord Street, Manchester, M3 1HE, United Kingdom

You can contact IVI for further help or query by; the normal response time being within 72hrs

Post: Privacy Department, IVI.TECHNOLOGY Limited, Lord House, 51 Lord Street, Manchester, M3 1HE, United Kingdom

Email: info@ivi.technology
Response time*: within 24hrs

Telephone: +44 (0) 161-637-7980
Resonse time*: within 24hrs

​Emergency Response** we also realise the importance of critical Data and operate an out of hour service with a 4 hour response.
*We will endeavour to respond to your enquiries at our earliest but within the specified time scales depending upon the method you use during working hours from Mon – Fri.
** We will respond to your hour of need if not immediately then at least within 4 hrs of your request.

IVI is unique and dedicated to revolutionising digital media and take their Privacy responsibilities very seriously and operate under three main principles of accountability, transparency and serviceability it endeavours to deliver. 

IVI collects certain information about ivi.technology users. This Privacy Policy applies to ivi.technology which governs data collection and usage by IVI.
Prior to registering (including, without limitation, entering into a user agreement with IVI), requesting any of IVI’s products or services or entering into any of IVI’s contests, or promotions (to the extent that any such contests, or promotions occur from time to time), you are required to read and acknowledge this Privacy Policy, and by registering (including, without limitation, entering into a user agreement with IVI), requesting any of IVI’s products or services or entering any of IVI’s contests, or promotions, you covenant, represent and warrant that you have read, consent to and shall comply with the terms and conditions of this Privacy Policy.

Information Collected

IVI collects two (2) types of data: (1) personal data, such as names and e-mail addresses; and (2) non-personal aggregate data such as traffic volume and usage patterns.

Personal Data

Personal data is gathered when users provide personal data to ivi.technology for example, when requesting registration to ivi.technology registering for products and services, contests or promotional opportunities, answering surveys, or other services. Such personal data may include, without limitation, name, age, gender, race, marital status, income level, telephone numbers and/or address, location, web request, email, SMS messages or other communications your interaction with a service, wireless carrier, signals, ID, Internet Protocol address, browser type, browser language, content, the date and time of your request and transaction, one or more cookies that may uniquely identify your browser or your account or other geographic information to provide, maintain, protect, and improve our services (including advertising services) and develop new services.
Personal data may be released to affiliated (by contract, equity or otherwise) persons and/or entities of IVI. You consent to the release of your personal data to authorised affiliated persons and/or entities of IVI.
Personal data may also be released to any non-affiliated persons and/or entities of IVI. By requesting registration, you consent to the release of your personal data to such non-affiliated entities.
The personal data of contest or promotion participants may be used in connection with such contests or promotions. Personal data may also be released to the sponsors of contests or promotions for the sponsors’ use.
By entering a contest or promotion, you consent to the release of your personal data to the contest or promotion sponsor(s).
Please keep in mind that if you directly disclose personal data or personally sensitive data through your home page, linked sites, or other public forums, this data may be collected and used by others.
IVI encourages all users to review the privacy statements of websites you choose to link from IVI so that you understand how those websites collect, use and share data about you and/or your computer.
IVI is not responsible for the data collection, data usage, privacy statements or content on other websites.
Other than personal data identified in this Privacy Policy, IVI generally does not disclose ivi.technology user data to third parties. However, IVI will disclose personal data, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
(a) Conform to the diktats of the law or comply with legal process served on IVI;
(b) Protect and defend rights or property and service; and,
(c) Act under exigent circumstances to protect the personal safety of the ivi.technology users, IVI employees or the public.
IVI may communicate with you from time to time about promotions, offers or contests, conduct surveys about your opinion of IVI, its staff, performance or services offered by IVI. If you do not want to be contacted by IVI, please email your request to info@ivi.technology.

Non-Personal Data (Aggregate Data)

Aggregate data includes information about user traffic on ivi.technology such as which pages are being visited, the order in which the pages are being visited, which hyperlinks or other areas of pages are being clicked, and how many users are visiting ivi.technology. ivi.technology may also log IP addresses of its users.
While logging IP addresses IVI does not collect personal data, it may provide information on the geographical location from which users access the site. This aggregate data is not used to identify individual users.
Instead, it is used to identify website users as a whole, including demographic information, preferences in content and advertising, maintain quality of service, and web traffic patterns.
This site may place small files, called “cookies” onto your computer. Cookies are data files that websites write onto computer hard drive for record keeping purposes when you visit respective websites. The cookie file then identifies you as a unique user. As a convenience feature, cookies simplify the process of recording personal data, so that, for example, users do not have to enter names, addresses and/or passwords repetitively. Cookies also allow users to customise some sites features. You can program your browser not to accept cookies, but if you do, you may be unable to access some parts of ivi.technology you will not be able to customise features according to your preferences. Whilst on ivi.technology you may receive cookies from third persons and/or entities that may or may not be affiliated with IVI.
These cookies are outside the control of IVI, and are not subject to the IVI Website Privacy Policy. IVI is not responsible for such cookies.

Measures to Safeguard Children

IVI encourages parents and guardians to spend time with their children online and to be fully familiar with the sites that their children visit at various places on ivi.technology.
IVI may ask users whether they are under the age of 18 or 13, and if so, IVI may ask for parental consent to continue use of ivi.technology. IVI relies on users to be truthful in responding to these questions.
Children under 18 years of age are not eligible to participate in contests or promotions.
IVI does not intentionally gather or solicit personal data from or about children under 18 years of age without a parent or guardian’s consent.
When a parent or guardian gives consent to IVI to collect a child’s personal data, such personal data is subject to the terms of this Privacy Policy.
As a consenting parent or guardian, you have the right to consent to IVI’s collection and use of your child’s personal data while not consenting to IVI’s disclosure of such data to affiliated or non-affiliated persons. IVI will never condition a child’s participation in an activity on ivi.technology on the child’s disclosure of more personal data than is reasonably necessary to participate in that activity.
As a consenting parent or guardian, you have the right to review and/or delete the personal data that IVI has collected from your child pursuant to your consent for IVI to collect such data, or stop such data collection, by contacting IVI via the means provided for in this Privacy Policy.

Changes to this Statement

IVI will occasionally update this Privacy Policy to reflect company and user feedback, or changes in applicable law.
You are encouraged to periodically review this Privacy Policy to be informed of how IVI utilises or discloses user data.
Your continued use of ivi.technology constitutes your consent to any and all such changes.

Please note that commenting areas, live chat, forums, message boards, news groups and other interactive areas may be available on ivi.technology. Any information disclosed in these areas may become public information and users must exercise caution and discretion when deciding to disclose personal or other data in such interactive areas.

This Privacy Policy, of IVI, ivi.technology and any claim related to them are governed by British law.
Any claim relating to this Privacy Policy, IVI, or ivi.technology shall be brought in a local or regional court in Britain within one year after the claim arises. Users of ivi.technology consent to the sole and exclusive jurisdiction of courts located in Manchester, United Kingdom as the most convenient and appropriate for the resolution of such disputes. ivi.technology  is controlled, operated and administered entirely within the United Kingdom. Use of ivi.technology from locations outside the United Kingdom where the practices addressed herein are illegal or violate any law is prohibited.

Contact Information

Questions about, or notice or inquiry given pursuant to, this Privacy Policy should be directed to IVI via the means provided for in this Privacy Policy.

Information sharing

IVI only shares personal information with other companies or individuals outside of IVI in the following limited circumstances:

• We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
• We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
• We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of IVI, its users or the public as required or permitted by law.

If IVI becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

Information security

We restrict access to personal information to IVI employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Accessing and updating personal information

When you use IVI services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

Enforcement

IVI regularly reviews its compliance with this Privacy Policy. When we receive formal written complaints, it is IVI’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between IVI and an individual.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

This document was last updated 6th March 2021

Legal

Welcome to ivi.technology (operating under domain name – www.pointclickpurchase.co) website.

Company: IVI.TECHNOLOGY Limited

Registered Administration Address: Lord House, 51 Lord Street, Manchester, M3 1HE, United Kingdom

Operational Address: Lowry Media Centre, Lowry Plaza, Salford Quays, Manchester, M50 3UB, United Kingdom.Tel: + 44 (0) 161-637-7980

1. General Conditions

Use of the site implies full and unconditional acceptance of the general conditions set forth below.

These conditions may be amended or augmented at any time, thus users of site www.ivi.technology are advised to check them regularly.

The site is normally accessible to the users at any time. However IVI.TECHNOLOGY may decide to interrupt access to carry out technical maintenance.

The site www.ivi.technology site is updated regularly by IVI.TECHNOLOGY Similarly, legal mentions may be amended at any time; they are binding on the user, who is therefore advised to check them as often as possible.

2. Overview

www.ivi.technology and www.pointclickpurchase.com are the properties of:

IVI.TECHNOLOGY Limited
Company Register no: 11208369
Headquarters: Lord House, 51 Lord Street, Manchester, M3 1HE, United Kingdom
Tel: + 44 (0) 844 5678 907
The data provider for the website is IVI.TECHNOLOGY Communications Department.

The site was designed and created by IVI.TECHNOLOGY Specialist Digital Creations Department

Responsibility for maintenance of the site is IVI.TECHNOLOGY Information Systems and Telecommunications Department.

​3. The Services Provided

The purpose of the site is to provide information and assistance regarding all of IVI.TECHNOLOGY activities, products and services.

It is IVI.TECHNOLOGY’s constant endeavour to ensure that the information provided is as accurate as possible. However, IVI.TECHNOLOGY may not be held liable for any omissions, inaccuracies or deficiencies in updates, whether of its own doing or of that of partner third parties providing the information concerned.

4. Hypertext Links and Cookies.

The insertion of hypertext links in any part of site www.ivi.technology is forbidden without the prior written consent of IVI.

This site contains a certain number of hypertext links to other sites, inserted with the approval of IVI. However, since IVI is not able to check the content of the sites visited in this way, it shall accept no liability in this regard. Browsing the site www.ivi.technology may cause cookies to be installed in the users computer. A cookie is a small file which cannot be used to identify the user but which records information concerning the browsing by a computer on a site. The purpose of the data obtained in this way is to facilitate subsequent browsing of the site and also enable various measures of frequentation. Denying the installation of a cookie may make it impossible to access certain services. However, the user may configure his or her computer as follows to deny cookie installation.

5. Personal Data.

Data collected on the site are intended for IVI.TECHNOLOGY Communications. Some of the information requested, marked with an asterisk, is required in order to process user requests. Other information, which the user is not obliged to provide, is requested in order to get to know the users better and thus improve the quality of the service they receive. Should you fail to provided any of the mandatory information requested, IVI.TECHNOLOGY will be unable to give you the information you require.

Under the provisions of articles 38 and following of Act no. 78 -17 of 6 January 1978 (the Freedom of Information Act), any user has the right to access, rectify or challenge any personal data concerning him or her; to do this, s/he is required to formulate his or her request, in writing and duly signed, together with a copy of a signed proof of identity, and specifying the address to which the reply is to be sent.

The request must be sent by post to the following address:

IVI.TECHNOLOGY Limited, Head Office Communication Corrections Department,
Lord House, 51 Lord Street, Manchester, M3 1HE, United Kingdom

The databases are protected by the provisions of the Act of 1 July 1998 transposing Directive 96/9 of 11 March 1996 governing the legal protection of databases.

​6. Intellectual Property.

The name IVI.TECHNOLOGY / IVI and the slogan / catchphrase Point | Click | Purchase and all IVI.TECHNOLOGY commercial logos / brands cited on this website are trademarks of

IVI.TECHNOLOGY Limited.

Any reproduction, distribution, representation, amendment, publication or adaptation in whole or in part in any form or by any means of the items on the site is prohibited without the prior consent in writing of IVI.TECHNOLOGY Limited.

All intangible assets embodied in or arising from this website / production of interactive videos, including, without limitation, all intellectual property in and to the domain name, trademarks, service marks, trade dress, copyrights, know-how, show-how, inventions (whether or not patentable), mask works and software, or other intangible assets of whatsoever nature are owned by IVI.TECHNOLOGY Limited, affiliates, or various individuals or entities. No license is granted or right conveyed, by implication or otherwise, to you to use the intangible assets without the express written permission of IVI.TECHNOLOGY Limited or the other individual or entity that may own the intangible asset.

IVI.TECHNOLOGY Limited may in its sole and absolute discretion, modify any and all of the website content at any time without the requirement to provide notice.

6a. Where IVI Limited is commissioned to produce an Interactive Video on a ‘trial basis’ or at a ‘reduced cost’ or on a ‘commercial basis’ the copyright / IP becomes the property of IVI.TECHNOLOGY Limited.
IVI.TECHNOLOGY Limited will be fully entitled to use the produced works for demonstrations and to showcase the produced works.
IVI.TECHNOLOGY Limited licences the produced works to be displayed / hosted on websites / web pages as agreed, displaying / hosting the work on other sites will need to be negotiated.
IVI.TECHNOLOGY Limited will fully honour client confidentiality where applicable.
Under no circumstances, whatsoever, does IVI.TECHNOLOGY Limited copyright / IP transfer to the client.
IVI.TECHNOLOGY Limited will not be held responsible for any financial or time related losses due to Denial of Service (DoS), website failure, internet failure, virus attack, hacking attack, payment gateway processing failure…etc or any related failure whatsoever and howsoever caused.

​Copyright Infringement Claim.

You shall direct any copyright infringement claims to IVI.TECHNOLOGY Limited designated agent, consistent with section 512 of the Digital Millennium Copyright Act (17 U.S.C. Section 512). The designated agent to receive notification of claimed infringement, as filed with the Public Information Office of the Copyright Office, is available in the following manners:

IVI.TECHNOLOGY Limited Complaints Department
Administration Office: Lord House, 51 Lord Street, Manchester, M3 1HE, United Kingdom

All copyright infringement claims must be in writing and shall include the following information:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single website are coveredby a single notification, a representative list of such works at that website;

Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit IVI.TECHNOLOGY to locate the material;

Information reasonably sufficient to permit IVI.TECHNOLOGY to contact the complaining party, including address, telephone number, and e–mail address;

A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

​Third Person Links. This website may contain hyperlinks to other websites controlled by third persons or entities. IVI.TECHNOLOGY is not responsible for the content of any linked site or any link contained in a linked site. IVI.TECHNOLOGY provides links to you only as a convenience, and the inclusion of any link does not imply endorsement by IIVI.TECHNOLOGY of the site.

Disclaimer of all Warranties and Representations.

THIS WEBSITE AND ALL CONTENT HEREIN IS PROVIDED “AS IS.” IVI.TECHNOLOGY Limited DISCLAIMS ANY AND ALL WARRANTIES, CONDITIONS OR REPRESENTATIONS, WHETHER OR NOT IMPLIED, ORAL OR WRITTEN, WITH RESPECT TO THIS WEBSITE OR ANY OF THE TRANSACTIONS REASONABLY CONTEMPLATED BY THE PARTIES HERETO INCLUDING, WITHOUT LIMITATION, ANY AND ALL IMPLIED WARRANTIES (to the extent permitted by law in each respective jurisdiction) OR CONDITIONS OF TITLE, NON INFRINGEMENT, MERCHANTABILITY, FITNESS OR SUITABILITY FOR ANY PURPOSE (WHETHER OR NOT IVI KNOWS, HAS REASON TO KNOW, HAS BEEN ADVISED OR IS OTHERWISE, IN FACT, AWARE OF ANY SUCH PURPOSE), WHETHER ALLEGED TO ARISE BY LAW, BY REASON OF CUSTOMER USAGE IN THE TRADE OR BY COURSE OF DEALING.

Quantifiable, direct revenue generation from video advertising
A rapid return on investment in video production costs
Support for all external payment gateways
Bi-directional integration to leading enterprise solutions
Maximise viewer engagement, ensuring that your brand remains at the forefront of their attention during the entire shopping process
Innovative, marketable technology provides the opportunity to be seen to do something truly unique Data collection, analytics & comprehensive sales and advertising metrics
Retrospective application to almost any video file type, allowing clients to derive additional value from older marketing assets
Brand reinforcement & engagement
A specifically-tailored solution developed by software engineers who understand the unique requirements of the fashion industry

Once your production is completed, IVI will apply a post-production treatment to your HD video file, overlaying product-specific graphics or information windows about each featured item.

Subtle, customisable visual flagging alerts users to imminent interactivity, ensuring that key items are not missed when they appear in busy scenes.
Once they appear, each of these information windows can be highlighted, moved or hidden by the viewer at will, and is linked to our proprietary embedded shopping basket.

Information about selected items can be retrieved on demand by the user, amended, removed and finally handed off directly to the nominated payment gateway, increasing the time your customer spends engaging with your curated environment